Last Updated: June 2026

Charity Valet understands that your right to privacy is very important. This privacy policy applies to our Site and the apps where it appears. It describes how we treat personal and private information which we collect. This policy should be read in conjunction with our Terms of Use.

Collected Information
Charity Valet may collect information from and about you, including but not limited to:

• Your name, street address, or other contact information (such as phone number and email address)
• Your credit card number, billing zip code, and other payment and billing information
• Information you post on our website or a third-party social media site
• Information about events you like, products you buy, or other demographic information
• Information about the browser you're using to access our Site, which site you came from or where you went after, location information or your type of mobile device, etc.

How We Collect Information
Charity Valet may collect information but not limited to:

• Directly from you if you register, post on our Site, ask us a question, etc.
• By using browser cookies, web beacons, and other browser tracking tools
• From third parties if you use an integrated social media feature on our website or app

How We Use Information
Charity Valet may use the information we collect:

• To respond to your questions or requests
• To improve our products and services
• To look at site trends and customer interests
• For security purposes
• For marketing purposes
• You may opt-out of having your online behavior tracked for advertising purposes and sales of your personal data.
• You may also request that any information we have collected based on your online behavior to be accessed, corrected or deleted.
• For transactional communications
• For the purpose of fraud detection and prevention, and share the personal information with a third-party service provider for such purpose.
  
• As otherwise permitted by law

Sharing Information
Charity Valet may share the information we collect (such as demographics, contact information, phone numbers, and how you access our site)

• With third parties who perform services on our behalf
• With our business partners
• If we believe we must in order to comply with the law
• With a successor to all or part of our business

Security
At Charity Valet, we understand the importance of online security and utilize the latest advances in technology to ensure your transaction is secure. We address security through "defense in depth", where we employ a collection of complementary and interlocking methods to keep your information secure and protected. Furthermore, Charity Valet maintains compliance with current security standards. While the Internet is never one hundred percent (100%) secure, Charity Valet works constantly to stay on the forefront of online security through multiple levels of encryption and regular external vulnerability scans. For your own protection, use caution when using the Internet.

We may use the Personal Information we receive for the purposes set forth in our Privacy Policy or as you may otherwise be notified. We take reasonable steps to ensure that the Personal Information we process is relevant and reliable for its intended use, accurate, complete, and current to the extent necessary for the purposes for which we use the Personal Information. We will not process Personal Information in a way that is incompatible with the purposes for which it has been collected or subsequently authorized by you. We will adhere to the Principles for as long as we retain the Personal Information collected under the DPF. When we process Personal Information on behalf of our enterprise customers, we process and retain Personal Information as necessary to provide our services to our customers, or as required or permitted under applicable law.

You can also unsubscribe from our marketing communications by following the instructions or unsubscribe mechanism in the e-mail message or by contacting Charity Valet customer support. If we intend to use your Personal Information for a purpose that is materially different from the purposes listed in this policy or our Privacy Policy, or if we intend to disclose it to a third party acting as a controller not previously identified, we will offer you the opportunity to opt-out of such uses and/or disclosures where it involves non-sensitive information or opt-in where sensitive information is involved.

Our use of your personally identifiable information may be subject to investigation and enforcement under the U.S. Federal Trade Commission, and/or you may be able to invoke binding arbitration to assert your rights. Charity Valet will disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

California Consumer Privacy Rights
If you are a California resident, you have certain privacy rights under the California Consumer Privacy Act ("CCPA Rights"). This section describes those rights and how you can exercise those rights with Charity Valet

CCPA Rights Requests
Right to Know and Right to Delete. You can request what personal information we have collected, used and disclosed in the preceding twelve (12) months. You can also request that we delete your personal information. We may not delete all of your personal information if one of the following exceptions applies:

• Transactional: to complete a transaction for which your personal information was collected, provide a service requested by you, or perform a contract we have with you;
• Security: to detect data security incidents;
• Error Correction: to debug or repair any errors;
• Legal: to protect against fraud or illegal activity or to comply with applicable law or a legal obligation, or exercise rights under the law, such as the right to free speech; or
• Internal Use: to use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information (i.e. to improve our service).

Please note that if we delete your personal information, some of our services will very limited or not work the same. For example, you will no longer have access to view locate, view or reprint orders. Our Customer Services will also no longer be able to locate or view your historical account information or order history.

To submit a request to know or a request to delete, please contact privacy@charityvalet.com. In order to verify your identity, you may need provide us with some basic information about yourself so that we can verify your provided matches what we have in our system. Upon receipt of your request, we will also ask you to verify your email address. We will maintain a record of your request to know or request to delete.

Non-Discrimination
We will not discriminate against you for exercising any of your CCPA Rights and we will not deny you goods or services, charge you a different price, or provide you with a lesser quality of goods or services if you exercise any of your CCPA Rights.

Colorado Privacy Rights
The Colorado Privacy Act (CPA) is a state law that gives consumers the right to know what personal information is being collected about them, why it is being collected, and how it will be used. CPA also gives consumers the right to control how their personal information is used and to delete their personal information. This section describes those rights and how you can exercise those rights with Charity Valet CPA grants consumers, or parents or guardians of children under 13, the right to:

• Opt out of processing their personal data for:
• targeted advertising;
• personal data sales; or
• Know whether a controller processes their personal data.
• Access, correct, and delete their personal data.
• Obtain a copy of their personal data in a commonly used and machine-readable format, known in other jurisdictions as the right to data portability, up to two times per year.

Colorado residents who wish to exercise their opt-out rights or access and deletion rights under this law may visit our self-serve data deletion request tool or submit a request to privacy@charityvalet.com. In order to verify your identity, you may need provide us with some basic information about yourself so that we can verify your provided matches what we have in our system. Upon receipt of your request, we will also ask you to verify your email address. We will maintain a record of your request to know or request to delete. submit a request to privacy@charityvalet.com. In order to verify your identity, you may need provide us with some basic information about yourself so that we can verify your provided matches what we have in our system. Upon receipt of your request, we will also ask you to verify your email address. We will maintain a record of your request to know or request to delete.

Connecticut Consumer Privacy Rights
The Connecticut Data Privacy Act (CTDPA) gives Connecticut residents certain rights over their personal data and establishes responsibilities and privacy protection standards for data controllers that process personal data. The CTDPA provides the following rights to Connecticut residents: (1) the right to access personal data that companies collect about them; (2) the right to correct Inaccuracies In their personal data; (3) the right to delete their personal data; (4) the right to obtain a copy of their personal data; and (5) the right to opt out of the sale of their personal data, the processing of their personal data for the purposes of targeted advertising and profiling. Connecticut residents who wish to exercise their opt-out rights under this law may visit our self-serve data deletion request tool or submit a request to privacy@charityvalet.com and Charity Valet will respond within forty-five (45) days.

Delaware Consumer Privacy Rights
The Delaware Personal Data Privacy Act (DPDPA) gives Delaware residents certain rights over their personal data and establishes responsibilities and privacy protection standards for data controllers that process personal data. The DPDPA provides the following rights to Delaware residents: (1) the right to access personal data that companies collect about them; (2) the right to correct Inaccuracies In their personal data; (3) the right to delete their personal data; (4) the right to obtain a copy of their personal data; (5) the right to opt out of the sale of their personal data, the processing of their personal data for the purposes of targeted advertising and profiling; and (6) the right to obtain a categories of third parties to which their personal data has been disclosed to. Delaware residents who wish to exercise their opt-out rights under this law may visit our self-serve data deletion request tool or submit a request to privacy@charityvalet.com and Charity Valet will respond within forty-five (45) days.

Indiana Consumer Privacy Rights
The Indiana Consumer Data Protection Act (ICDPA) gives Indiana residents certain rights over their personal data and establishes responsibilities and privacy protection standards for data controllers that process personal data. The ICDPA provides the following rights to Indiana residents: (1) the right to access personal data that companies collect about them; (2) the right to correct inaccuracies in their personal data; (3) the right to delete their personal data; (4) the right to obtain a copy of their personal data; (5) the right to opt out of the sale of their personal data, the processing of their personal data for the purposes of targeted advertising and profiling; and (6) the right to appeal denied requests to exercise any of the above rights. Indiana residents who wish to exercise their opt-out rights under this law may visit our self-serve data deletion request tool or submit a request to privacy@charityvalet.com and Charity Valet will respond within forty-five (45) days.

Iowa Consumer Privacy Rights
The Iowa Act Relating to Consumer Data Protection (ICDPA) gives Iowa residents certain rights over their personal data and establishes responsibilities and privacy protection standards for data controllers that process personal data. The ICDPA provides the following rights to Iowa residents: (1) the right to access personal data that companies collect about them; (2) the right to delete their personal data; (3) the right to obtain a copy of their personal data; and (4) the right to opt out of the sale of their personal data. Iowa residents who wish to exercise their opt-out rights under this law may visit our self-serve data deletion request tool or submit a request to privacy@charityvalet.com and Charity Valet will respond within forty-five (45) days.

Minnesota Consumer Privacy Rights
The Minnesota Consumer Data Privacy Act (MTCDPA) gives Minnesota residents certain rights over their personal data and establishes responsibilities and privacy protection standards for data controllers that process personal data. The MTCDPA provides the following rights to Minnesota residents: (1) the right to access personal data and categories of personal data that companies collect about them; (2) the right to correct Inaccuracies In their personal data; (3) the right to delete their personal data; (4) the right to obtain a copy of their personal data; and (5) the right to opt out of the sale of their personal data, the processing of their personal data for the purposes of targeted advertising and profiling. Minnesota residents who wish to exercise their opt-out rights under this law may visit our self-serve data deletion request tool or submit a request to privacy@charityvalet.com and Charity Valet will respond within forty-five (45) days.

Montana Consumer Privacy Rights
The Montana Consumer Data Privacy Act (MCDPA) gives Montana residents certain rights over their personal data and establishes responsibilities and privacy protection standards for businesses that process personal data. The MCDPA provides the following rights to Montana residents: (1) confirm whether a business is processing the consumer's personal data; (2) the right to correct inaccuracies in the consumer's personal data; (3) the right to delete their personal data; (4) the right to obtain a copy of their personal data; and (5) the right to opt out of the processing of their personal data for the purposes of targeted advertising, the sale of the consumer's personal data or profiling. Montana residents who wish to exercise their opt-out rights under this law may visit our self-serve data deletion request tool or submit a request to privacy@charityvalet.com and Charity Valet will respond within forty-five (45) days.

Nevada Consumer Privacy Rights
Nevada Revised Statutes Chapter 603A provides consumers the right to request companies not to sell their personal information - even if the company is not currently selling such information. Charity Valet does not sell your personal information with other companies. Nevada residents who wish to exercise their sale opt-out rights under this law may visit our self-serve data deletion request tool or submit a request to privacy@charityvalet.com.

Oregon Consumer Privacy Rights
The Oregon Consumer Privacy Act (OCPA) gives Oregon residents certain rights over their personal data and establishes responsibilities and privacy protection standards for businesses that process personal data. The OCPA provides the following rights to Oregon residents: (1) confirm whether a business is processing the consumer's personal data; (2) request the business that is processing the consumer's personal data to provide a list of third parties the personal data has been provided to; (3) the right to delete their personal data; (4) the right to obtain a copy of their personal data; and (5) the right to opt out of the sale of their personal data and the processing of their personal data for the purposes of targeted advertising. Oregon residents who wish to exercise their opt-out rights under this law may visit our self-serve data deletion request tool or submit a request to privacy@charityvalet.com and Charity Valet will respond within forty-five (45) days.

Tennessee Consumer Privacy Rights
The Tennessee Information Protection Act (TIPA) gives Tennessee residents certain rights over their personal data and establishes responsibilities and privacy protection standards for businesses that process personal data. The TIPA provides the following rights to Tennessee residents: (1) confirm whether a business is processing the consumer's personal data and the right to access that personal data; (2) the right to correct inaccuracies or delete their personal data; (3) the right to obtain a copy of their personal data; and (4) the right to opt out of the sale of their personal data and the processing of their personal data for the purposes of targeted advertising or profiling. Tennessee residents who wish to exercise their opt-out rights under this law may visit our self-serve data deletion request tool or submit a request to privacy@charityvalet.com and Charity Valet will respond within forty-five (45) days.

Texas Consumer Privacy Rights
The Texas Data Privacy and Security Act (TDPSA) gives Texas residents certain rights over their personal data and establishes responsibilities and privacy protection standards for businesses that process personal data. The TDPSA provides the following rights to Texas residents: (1) confirm whether a business is processing the consumer's personal data; (2) the right to delete their personal data; (3) the right to obtain a copy of their personal data; and (4) the right to opt out of the sale of their personal data and the processing of their personal data for the purposes of targeted advertising. Texas residents who wish to exercise their opt-out rights under this law may visit our self-serve data deletion request tool or submit a request to privacy@charityvalet.com and Charity Valet will respond within forty-five (45) days.

Utah Consumer Privacy Rights
The Utah Consumer Privacy Act (UCPA) gives Utah residents certain rights over their personal data and establishes responsibilities and privacy protection standards for businesses that process personal data. The UCPA provides the following rights to Utah residents: (1) confirm whether a business is processing the consumer's personal data; (2) the right to delete their personal data; (3) the right to obtain a copy of their personal data; and (4) the right to opt out of the sale of their personal data and the processing of their personal data for the purposes of targeted advertising. Utah residents who wish to exercise their opt-out rights under this law may visit our self-serve data deletion request tool or submit a request to privacy@charityvalet.com and Charity Valet will respond within forty-five (45) days.

Virginia Consumer Privacy Rights
Virginia's Consumer Data Protection Act provides consumers the right to request companies to: (i) confirm whether or not a company is processing the consumer's personal data and access such data; (ii) correct inaccuracies in the consumer's personal data; (iii) delete personal data about the consumer; (iv) obtain a copy of the consumer's personal data; and (v) opt of the consumer's personal data being collected for the purpose of targeted advertising, the sale of personal data or profiling. Virginia residents who wish to exercise their rights under this law may visit our self-serve data deletion request tool or submit a request to privacy@charityvalet.com and Charity Valet will respond within forty-five (45) days.

Charity Valet COPPA Privacy Notice
Our Commitment to Children's Privacy

Charity Valet, Inc. ("we," "us," or "our") is committed to protecting the privacy of children under 13 and complies with the Children's Online Privacy Protection Act (COPPA). This notice explains our practices regarding the collection, use, and disclosure of personal information from children under 13 who use our website/app/service.

• What Information We Collect
  We may collect the following types of personal information from children under 13: name and email address. Organizations using Charity Valet may also request information from patrons like shirt or hat sizes, or other merchandise-related information.
  
  How We Use the Information
  We use the information we collect for the following purposes: to better serve our customer's user experience, or in person for events, season passes or concessions/merchandise. In addition, we allow our customers to call into our call center to purchase or ask questions.
  
  How We Share the Information
  We may share the information we collect with: our trusted third-party affiliates who assist us in providing our services.
  
  Parental Consent
  Before collecting personal information from a child under 13, we will obtain verifiable consent from the child's parent or legal guardian. We will provide a clear and conspicuous notice to parents, explaining our practices and requesting their consent.
  
  Parental Rights
  Parents have the right to:
  
  • Review: Review their child's personal information that we have collected.
  • Request Deletion: Request that we delete their child's personal information.
  • Prevent Further Use: Prevent further use or collection of their child's personal information.
  • Contact Us: Contact us with any questions or concerns regarding our COPPA practices.
  
  Security
  We take reasonable measures to protect the security of children's personal information.
  
  Contact Information
  If you have any questions about our COPPA privacy policy, please contact us at privacy@charityvalet.com

Charity Valet FERPA Privacy Policy Notice
Purpose: This policy outlines the obligations of Charity Valet working with educational institutions or schools regarding the protection and handling of student educational records as defined by the Family Educational Rights and Privacy Act (FERPA) (20 U.S.C. § 1232g; 34 CFR Part 99).

Confidentiality: Charity Valet personnel must maintain the confidentiality of all student information, including but not limited to names, grades, addresses, and any other personally identifiable information (PII) contained in educational records that Charity Valet have access to as a result of the services it provides to educational institutions or schools.

Permissible Use: Charity Valet may only access and use student educational records for the specific purpose outlined in the contract with the Institution and only to the extent necessary to fulfill the agreed-upon services.

Storage and Security: Charity Valet must implement and maintain adequate security measures to protect student educational records from unauthorized access, disclosure, or modification, including but not limited to physical security measures, data encryption, and access controls.

Disclosure: Charity Valet may not disclose student educational records to any third party without the prior written consent of the student (or the student's parent or guardian, if the student is a minor) or as otherwise permitted by FERPA.

Data Retention: Charity Valet must retain student educational records only for the duration necessary to fulfill the contract with the educational institutions or schools and must destroy or return the records upon completion of the contract, as specified in the contract.

Training: Charity Valet personnel must receive adequate training on FERPA regulations and the educational institutions or schools' policies regarding student privacy and data protection.

Compliance: Charity Valet must comply with all applicable provisions of FERPA and the Institution's policies regarding student privacy and data protection (if they apply).

Reporting Violations: Charity Valet must immediately report any suspected or actual violations of FERPA or the educational institutions or schools' policies to the designated educational institutions or schools contact person.

If you have any questions about our FERPA privacy policy, please contact us at privacy@charityvalet.com

Questions
If you have any questions about our privacy policy, please contact us at privacy@charityvalet.com.

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